Privacy Policy for your candles

Effective Date: 01/01/2025

At Ever Essence Candle Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website www.everessenceco.com and make purchases from us.

We collect personal information from you when you visit our website, make a purchase, or interact with us in other ways. The types of information we may collect include:

• Personal Identification Information: Your name, email address, shipping address, billing address, phone number, and payment information.
• Payment Information: When you make a purchase, your payment information (credit card or other payment methods) is processed securely. We do not store credit card information.
• Order Information: Details about the products you purchase, including order history and preferences.
• Technical Data: We may automatically collect data such as your IP address, browser type, device information, and cookies when you use our website.

We use the personal information we collect for the following purposes:

• To Process Orders: To fulfill and deliver your purchases, process payments, and send order confirmations or receipts.
• To Communicate with You: To respond to your inquiries, provide customer support, and send marketing emails (if you've opted in).
• To Improve Our Website: To enhance user experience, track site activity, and analyze usage patterns for website optimization.
• To Send Promotional Offers: With your consent, we may send you updates about new products, promotions, and other marketing information.
• To Comply with Legal Requirements: To fulfill any legal obligations, enforce our terms, or protect the rights, property, and safety of Ever Essence Candle Co. and our customers.

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings.
• Analyze website traffic and user behavior.
• Personalize content and ads based on your interests.

You can control cookie settings through your browser preferences, but please note that disabling cookies may affect some features of our site.

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share your information with trusted third-party vendors who help us process payments, fulfill orders, and provide services like email marketing. These service providers are obligated to keep your information confidential.
• For Legal Purposes: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena, court order).
• Business Transfers: In the event of a merger, acquisition, or sale of Ever Essence Candle Co., your personal information may be transferred as part of that transaction.

You have certain rights regarding your personal information:

• Access and Update: You can access and update your personal information by logging into your account on our website or contacting us directly.
• Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe by clicking the "unsubscribe" link at the bottom of our emails or contacting us.
• Request Deletion: Depending on your jurisdiction, you may have the right to request that we delete your personal information. To make this request, please contact us at candle@everessenceco.com

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard encryption to secure payment information and ensure that your data is stored securely.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those sites before providing any personal information.

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will delete that information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If you are located outside of the United States, please be aware that we may transfer your personal information to the United States for processing. By using our website and providing us with your information, you consent to this transfer.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Ever Essence Candle Co.
Email: candle@everessenceco.com
Phone: 863-581-3636
Address: Sarasota, Fl