Terms and Conditions

Welcome to Ever Essence Candle Co.! By accessing and using our website (www.everessenceco.com), you agree to be bound by the following Terms and Conditions. If you do not agree with these terms, please refrain from using our site.

You agree to use our website solely for lawful purposes and in a manner consistent with applicable laws and regulations. You may not use this website for any unauthorized or unlawful purpose.

• Product Descriptions: We make every effort to ensure the accuracy of product descriptions, but we do not warrant that descriptions or other content on this site are accurate, complete, or error-free.
• Pricing: Prices are subject to change without notice. We reserve the right to correct any pricing errors.
• Order Acceptance: Orders are subject to acceptance by Ever Essence Candle Co.. We reserve the right to refuse or cancel any order at any time, for any reason.

We accept payment through major credit cards (Visa, MasterCard, American Express) and other payment methods offered on the website. All payments are processed securely.

• Shipping Fees: Shipping costs will be calculated at checkout based on your location and the size of your order.
• Delivery Time: We strive to process and ship orders within 1-3 business days, though delivery times may vary based on location and shipping carrier.
• Shipping Delays: While we work hard to deliver your order on time, we are not responsible for delays caused by shipping carriers or circumstances beyond our control.

• Returns: We accept returns for unused candles in their original condition within 10 days of purchase. To initiate a return, please contact us at candle@everessenceco.com
• Refunds: Refunds will be processed once the returned product is received and inspected. Please note that shipping fees are non-refundable.
• Damaged Items: If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged goods. We will send you a replacement or issue a refund.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our site, you agree to the terms outlined in the Privacy Policy.

All content on this website, including logos, images, text, and product designs, is the property of Ever Essence Candle Co. and is protected by copyright laws. Unauthorized use of any content is prohibited.

To the fullest extent permitted by law, Ever Essence Candle Co. shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website, products, or services.

• Candle Care: Always follow the safety instructions provided with each candle.(on bottom of each product) Never leave a burning candle unattended, keep away from flammable materials, and ensure the wick is trimmed to 1/4 inch before each use.
• Disclaimer: Our products are intended for adult use only. Keep out of reach of children and pets.

We reserve the right to update, modify, or change these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to this page. Please check this page regularly for updates.

These Terms and Conditions are governed by the laws of the state in which Ever Essence Candle Co. is based, and any disputes shall be resolved in the appropriate courts of that jurisdiction.

If you have any questions about these Terms and Conditions, please feel free to contact us at:

Ever Essence Candle Co.
candle@everessenceco.com

863-581-3636

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